Shannons Insurance Phone Number and Real contact details
Introduction
Shannons Insurance is a renowned provider catering to motoring enthusiasts across Australia. Whether you have inquiries about policies, need assistance with claims, or seek general information, contacting their customer support is straightforward.
This guide provides detailed information on how to reach Shannons Insurance phone numbers, operating hours, and alternative contact methods.
Shannons Insurance Phone Number & Contact Details
For direct assistance, you can reach Shannons Insurance through the following channels:
- General Inquiries: Call 13 46 46
- Operating Hours:
- Weekdays: 8 AM – 7 PM AEST/AEDT
- Saturday & Sunday: 9 AM – 5 PM AEST/AEDT
- Operating Hours:
- International Calls: If you’re overseas, dial +61 7 3732 2028
- NSW CTP Inquiries:
- Phone: 13 46 46
- Operating Hours:
- Weekdays: 8 AM – 6 PM AEST/AEDT
- Saturday: 8 AM – 4 PM AEST/AEDT
- Sunday: Closed
- Roadside Assistance: For 24/7 breakdown assistance, call 1800 325 104
For more information, visit Shannons’ official contact page.
| Service | Phone Number | Operating Hours |
|---|---|---|
| General Inquiries | 13 46 46 | Weekdays: 8 AM – 7 PM AEST/AEDT |
| Saturday & Sunday: 9 AM – 5 PM AEST/AEDT | ||
| International Calls | +61 7 3732 2028 | Varies by region |
| NSW CTP Inquiries | 13 46 46 | Weekdays: 8 AM – 6 PM AEST/AEDT |
| Saturday: 8 AM – 4 PM AEST/AEDT | ||
| Sunday: Closed | ||
| Roadside Assistance | 1800 325 104 | 24/7 Service |
Why You Might Need to Contact Shannons Insurance
There are various reasons you might need to get in touch with Shannons Insurance:
Policy Inquiries
If you have questions about your existing policy or wish to make changes, Shannons’ customer service can assist. They can help with updating personal details, modifying coverage, or adding vehicles to your policy.
Claims Assistance
In the unfortunate event of an incident, Shannons provides support for lodging and tracking claims. You can make a claim online for Home & Contents, Comprehensive Car, and Comprehensive Motorcycle policies. For other policies, it’s advisable to call their support line.
Payment and Billing Questions
For questions related to billing, premium payments, or payment methods, Shannons’ support team is available to provide clarity and assistance. They can also help set up direct debit payments and discuss policy renewal options.
Updating Personal Information
If you have changed your address, phone number, or email, it’s important to inform Shannons Insurance to ensure seamless communication.
Cancelling or Renewing a Policy
Customers looking to cancel their policy or explore renewal options can also reach out to the customer service team for guidance.
Shannons Comprehensive Car Insurance
Shannons Comprehensive Car Insurance is designed for true car enthusiasts who want more than just standard coverage. Their policies offer:
- Agreed value for vehicles
- Coverage for classic, modified, and collector cars
- Choice of repairer in case of an accident
- Lifetime guarantee on repairs arranged through Shannons
- Free windscreen and glass cover with certain policies
This policy ensures that your prized vehicle gets the protection it deserves.
Shannons Vehicle Insurance – Protection for All Types of Vehicles
Shannons doesn’t just insure classic cars; they offer vehicle insurance for a range of vehicles, including:
- Vintage and classic cars
- Modified and custom vehicles
- Motorcycles
- Everyday vehicles owned by motoring enthusiasts
Whether you own a weekend cruiser, a high-performance car, or a collectible bike, Shannons has policies tailored to your needs.
Shannons Insurance Brisbane – Local Support for Queensland Drivers
If you’re in Brisbane and need assistance with your Shannons Insurance policy, you can contact their local support team. Brisbane-based policyholders can enjoy:
- Expert advice on vehicle insurance policies
- Fast and efficient claims processing
- Dedicated customer service tailored to Queensland drivers
Visit a local branch or call their hotline for any inquiries regarding your insurance needs in Brisbane.
Alternative Ways to Reach Shannons Insurance Phone Number
Beyond phone support, Shannons offers several other channels to assist customers:
- Online Services: Manage your policies, make claims, and access documents through Shannons Online Services.
- Email Inquiries: For non-urgent matters, you can fill out their online enquiry form, and a representative will get back to you.
- FAQs and Help Centre: Explore their comprehensive FAQ section for quick answers to common questions.
- Visit a Local Branch: Shannons has offices in various locations across Australia where you can speak to a representative in person.
- Live Chat Support: Some inquiries can be addressed via live chat on their official website.
Customer Reviews and Support Experience
Shannons Insurance has received positive feedback from customers regarding their services:
- Overall Rating: 4.2 out of 5
- Customer Service: 4.2 out of 5
- Trust: 4.1 out of 5
One customer from Victoria mentioned, “Great customer service, haven’t had to make a claim so I can’t comment on that.” Another from Queensland stated, “Shannons is the most professional insurance company I have ever dealt with.” (Source)
Additional Services Offered by Shannons Insurance
Shannons provides specialized insurance products, including:
- Car Insurance: Tailored for motoring enthusiasts, covering vintage, classic, and high-performance vehicles.
- Motorcycle Insurance: Comprehensive policies for all types of motorcycles.
- Home & Contents Insurance: Protects your home and valuable belongings.
- NSW CTP Insurance: Compulsory Third Party insurance for New South Wales residents.
- Roadside Assistance: 24/7 support for breakdowns and emergencies.
Conclusion
Reaching out to Shannons Insurance Phone Number is simple, with multiple contact methods available to suit your needs. Whether you prefer speaking directly over the phone, managing your policies online, or seeking information through their help centre.
Shannons ensures support is readily accessible. Their commitment to customer satisfaction is evident in the positive reviews and comprehensive services they offer. For the most up-to-date information, visit their official website.
